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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauren W

Lauren W

August 30, 2024

5  out of  5
rating by Lauren W
"I've spoken to Taylor a few times now, regarding my policy and changes. Every time I've spoken with her, she is such a delightful person. She takes her time (patience is a must-have) and answers any and all questions with knowledge and care. Insurance is NOT a fun task for me but speaking with such an upbeat and kind person, as Taylor is, makes the process so much easier. Taylor did everything I asked and then she went above and beyond to look into things that she felt needed to be looked into. Hearing Taylor say that she will keep an eye on my policy and will contact me if something comes up, is the nicest and a very comforting feeling. Thank You Taylor!!"
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Paul Vysnia

August 27, 2024

1  out of  5
rating by Paul Vysnia
"Please stay away from this agency!!! We've been customers for more than 15 years, and recently, customer service has been horrible. Calls are dropped to avoid making claims, representatives are rude, and there are too many examples to list."
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Athena Gallian

August 27, 2024

5  out of  5
rating by Athena Gallian
"I switched to this State Farm office after my agent retried. I am very happy with that decision. Bryan and Taylor have been great and always help me when needed."
We responded:
"Thank you Athena so much for your trust and for the opportunity to help you with your insurance needs! Anytime you have questions about your auto insurance, home insurance, or life insurance needs, please feel free to reach out to us! "
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Joe Eppolito

August 12, 2024

5  out of  5
rating by Joe Eppolito
"The Kovach agency has insured my property for a few years now without any issues. Now, in the recent few days, a particular agent within the business went out of her way to make my insurance experience even more outstanding. Thank you to Taylor at that location for providing me with excellent customer service and even better savings."
We responded:
"Thank you Joe for the compliments! We're really happy that Taylor was able to help out by providing you with excellent service and additional savings on your auto insurance. Please feel free to give us a call, text, or email any time we can assist! -Bryan Kovach and Team"
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David Teran

August 11, 2024

5  out of  5
rating by David Teran
"I have always had positive interactions with this agent and his staff for 15+ years, but I recently had an exceptional experience with Taylor. She was absolutely wonderful in helping me with multiple changes and requests I needed for my family and father-in-law. Her customer service is outstanding. I will continue to recommend family and friends to this office. Thank you again for all your help."
We responded:
"Thank you David for the kind words and the opportunity to work with you all these years! It's our pleasure to help out with your insurance needs and it's fantastic that Taylor was able to assist and provide an exceptional experience. Call, text, or email us anytime we can be of assistance. -Bryan Kovach and Team"
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Jose Orozco

August 3, 2024

5  out of  5
rating by Jose Orozco
"This office is never short of great and fantastic service. Taylor Ellison specifically is very helpful, kind and getas the job done. She goes above a beyond and to prove it my last interaction with her was a simple address change for my renter's insurance policy which she did, but she also found out she could save me good money on my auto insurance to which she also did. I can't recommend her enough. Thank you Taylor!!!!!!!!"
We responded:
"Thank you so much for sharing your wonderful experience with Taylor and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. -Bryan Kovach Insurance Agency"
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Jennifer Moretti

July 29, 2024

5  out of  5
rating by Jennifer Moretti
"Taylor was a pleasure to have helped add our new car to our insurance!"
We responded:
"Thank you so much Jennifer for the kind words and the opportunity to help with your auto insurance. We're here for our customers and we do our best to make insurance easy. We look forward to working and growing with you. -Bryan Kovach and Team"
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Daniel Troy

July 24, 2024

5  out of  5
rating by Daniel Troy
"Darek was very helpful in navigating the homeowners / auto insurance process & fielding questions. Would recommend."
We responded:
"Thank you for sharing your positive experience, and we're delighted to hear that Darek was able to assist you with your home and auto insurance needs. At Bryan Kovach State Farm, we strive to provide excellent customer service and offer competitive rates. We're glad that Darek was able to offer you a better price with various discounts, while also providing improved coverage. We appreciate your visit to our office and thank you for choosing us for your car insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out. Bryan Kovach State Farm Insurance #StateFarm #LikeAGoodNeighbor #Insurance "
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Andrea Zavada

July 10, 2024

5  out of  5
rating by Andrea Zavada
"I am saving over $40 a month with the same coverage with another well known insurance carrier. Representatives are always friendly and courteous, and willing to help"
We responded:
"Thank you so much Andrea for the kind words. We appreciate you and the opportunity to earn your business. "
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Tyesha Taylor

June 27, 2024

5  out of  5
rating by Tyesha Taylor
"I had the pleasure of working with Darek. He was very professional and quick. Straight to the point which I can appreciate. Helpful 10/10 I recommend."
We responded:
"Tyesha, thank you for your review! We're thrilled to hear that Darek provided you with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Darek was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that he found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance "
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Kiara Norris-Spivey

June 24, 2024

5  out of  5
rating by Kiara Norris-Spivey
"A new customer here at State Farm and I’m already excited to be apart of it. I love Darek customer service skills. He’s helped my uncle and I out so much!! and again glad to be apart of the state farm family!"
We responded:
"Kiara, thank you for your review! We're thrilled to hear that Darek provided you and your uncle with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Darek was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that he found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance"
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Christina Lazauskas

June 22, 2024

5  out of  5
rating by Christina Lazauskas
"I have been a State Farm customer with this agent and his grandfather before him for almost 40 years in total and have always been treated like family. I am always amazed when I call and Taylor and Kelly already have my information in front of them ready to answer any questions as if they were waiting to hear from me! I called with questions and Taylor made sure to find the information I needed quickly and in a friendly manner. I called back with a follow-up request and Kelly helped make sure to get what was needed done quickly and correctly. Brian Kovach and his team have always treated me well and have taken care of me with all of my insurance needs, whether it’s been making sure my policies are updated, helping to reevaluate my coverage needs, or even to offer some friendly advice."
We responded:
"Christina, Thank you for the kind words! It's been wonderful working with you and your family all these years. We truly appreciate the opportunity to continually work with you and earn your business. We're always happy to help anytime you need assistance with your insurance. Thank you again for your patronage. "
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Phillip Boyd

June 20, 2024

5  out of  5
rating by Phillip Boyd
"Kelli was my rep and she was awesome sauce! The bees and elbows!! I feel very confident that state farm will be a good neighbor with people like her working there!"
We responded:
"Thank you so much for sharing your wonderful experience with Kelli and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
Profile photo of Kaitlyn Milan

Kaitlyn Milan

June 20, 2024

5  out of  5
rating by Kaitlyn Milan
"I had the pleasure of working with Kelli and she was so professional and helpful. She really went above and beyond for me. She made my whole experience great!!!"
We responded:
"Kaitlyn, thank you for your review! We're thrilled to hear that Kelli provided you with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Kelli was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that she found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance "
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Tyler Pearson

June 20, 2024

5  out of  5
rating by Tyler Pearson
"I had some questions about some pretty crazy specific things as I’m looking to move to the area. Kyler was so incredibly helpful a true asset! Definitely recommend calling him for assistance!"
We responded:
"Thank you for sharing your positive experience, and we're delighted to hear that Kyler was able to assist you with your home and auto insurance needs. At Bryan Kovach State Farm, we strive to provide excellent customer service and offer competitive rates. We're glad that Kyler was able to offer you a better price with various discounts, while also providing improved coverage. We appreciate your visit to our office and thank you for choosing us for your car insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out. Bryan Kovach State Farm Insurance #StateFarm #LikeAGoodNeighbor #Insurance "
Profile photo of Manal Vishnoi

Manal Vishnoi

June 19, 2024

5  out of  5
rating by Manal Vishnoi
"helpful at answering questions"
We responded:
"Thank you for the compliment Manal! We're happy to help out with any questions any time you have concerns or would like to review your insurance. Feel free to contact us anytime!"
Profile photo of Crystal Wilson

Crystal Wilson

June 13, 2024

5  out of  5
rating by Crystal Wilson
"Kelli was very helpful when I called for a quote, very professional."
We responded:
"Crystal, thank you for your review! We're thrilled to hear that Kelli provided you with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Kelli was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that she found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance"
Profile photo of Laima K

Laima K

June 12, 2024

5  out of  5
rating by Laima K
"I enjoyed being Bryan Kovach customer for years. They have knowledgable and ready to help staff. Taylor was pleasant, knowledgeable and professional assisting me to add another vehicle to my policy over the phone."
We responded:
"Thank you so much for sharing your wonderful experience with Taylor and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
Profile photo of Anzhelika Savenko

Anzhelika Savenko

June 10, 2024

5  out of  5
rating by Anzhelika Savenko
"I can only say about the positive emotions I received from communicating with a representative Darek of this insurance office. Attention and politeness are important in any business. I received all the answers and explanations to my questions before re-registration. Thank you, Darek for your quick response and help."
We responded:
"Anzhelika, thank you for your review! We're thrilled to hear that Darek provided you with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Darek was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that she found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance "
Profile photo of Adam Batliner

Adam Batliner

June 7, 2024

5  out of  5
rating by Adam Batliner
"Taylor was the absolute best in assisting me with insurance. Her compassion and understanding during my situation made me so comfortable throughout the process. If you aren’t calling Taylor for insurance you are missing out!!"
We responded:
"Adam, thank you for your review! We're thrilled to hear that Taylor provided you with a seamless experience while getting car insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Taylor was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that she found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance "
Profile photo of salah ami,e Barbara

salah ami,e Barbara

June 7, 2024

5  out of  5
rating by salah ami,e Barbara
"Very nice and professional, highly recommended"
We responded:
"Thank you so much for sharing your wonderful experience with our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
Profile photo of Rachel Koza

Rachel Koza

June 6, 2024

5  out of  5
rating by Rachel Koza
"Kyler was fantastic and was able to answer all my questions!!"
We responded:
"Thank you for sharing your positive experience, and we're delighted to hear that Kyler was able to assist you with your home and auto insurance needs. At Bryan Kovach State Farm, we strive to provide excellent customer service and offer competitive rates. We're glad that Kyler was able to offer you a better price with various discounts, while also providing improved coverage. We appreciate your visit to our office and thank you for choosing us for your car insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out. Bryan Kovach State Farm Insurance #StateFarm #LikeAGoodNeighbor #Insurance "
Profile photo of Christopher Lellos

Christopher Lellos

June 5, 2024

5  out of  5
rating by Christopher Lellos
"I had such a great and easy time here at your location thanks to Kyler. He helped me with all my insurance needs and made shopping for insurance a great experience and will definitely continue to work with Kyler in the future."
We responded:
"Thank you so much for your 5-star review of Bryan Kovach State Farm Insurance! We understand that shopping for car insurance, can be discouraging. That's why we're thrilled to hear that working with Kyler made all the difference for you. At Bryan Kovach State Farm Insurance, we pride ourselves on providing knowledgeable, detail-oriented, and professional service to our customers. We understand that it's not just about finding the cheapest policy, but also about how you're treated throughout the process. Kyler is a fantastic agent who listens well and communicates in a timely manner. We're glad he was able to answer all of your questions and provide you with top-notch service. We're also thrilled that he helped you save money by switching over to our insurance. Thank you again for your kind words, and remember, like a good neighbor, Kyler and the team at Bryan Kovach State Farm Insurance are always here to help. Don't hesitate to reach out if you need anything else regarding car insurance, life insurance, or any other insurance needs. Bryan Kovach State Farm Insurance #CityOfOakLawn #StateFarm #CarInsurance #LifeInsurance #Insurance #likeagoodneighbor #HomeInsurance "
Profile photo of Manuel Sanchez

Manuel Sanchez

June 5, 2024

5  out of  5
rating by Manuel Sanchez
"Taylor Ellison was amazing and she was able to appoint me to all the information I needed and what I should know about my insurance"
We responded:
"Thank you so much for sharing your wonderful experience with Taylor and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
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Mike

June 5, 2024

5  out of  5
rating by Mike
"Great place to do buisness. I had Kyler help me, he did everything I asked"
We responded:
"Thanks for the support Mike!! It’s always our pleasure to discuss and educate on personal and business insurance. Looking forward to catching up with you again soon. Bryan Kovach State Farm Insurance."