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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Plenys

January 14, 2025

5  out of  5
rating by Victor Plenys
"Taylor was very helpful in updating my insurance"
We responded:
"Thank you Victor for your trust and the opportunity to work with you on your personal insurance. Feel free to reach out anytime!"
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Jeanne Weber

January 13, 2025

5  out of  5
rating by Jeanne Weber
"Bryan has been our family’s State Farm agent for many years. We’ve always appreciated his customer service and responsiveness. He recently reviewed our policies and saved us hundreds a year on car insurance. Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Aurora Fox Valley Inn

January 4, 2025

5  out of  5
rating by Aurora Fox Valley Inn
"After reading many reviews on google , I chose Bryan Kovach as my new insurance agent with State Farm insurance. I found him to be very friendly, super professional and extremely knowledgeable about the policies. He took the time to review my old policies and match my needs with policies offered by State Farm. I was so pleased with the prompt service I received from him along with the huge savings I gained by switching to State Farm. Thank you Bryan for having great patience, answering all my questions and putting me at ease during this transition. …Rita"
We responded:
"Thank you so much for the kind words Rita. I certainly appreciate the opportunity to work with you and go over all the details. It's satisfying to know our customers understand their policies and are comfortable with their coverages. Thanks for putting your trust in us with your personal insurance. "
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Patrice Kwiecinski

December 29, 2024

5  out of  5
rating by Patrice Kwiecinski
"Very friendly and knowledgeable staff!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Arthur Holmer

December 29, 2024

5  out of  5
rating by Arthur Holmer
"Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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John Bringe

December 24, 2024

5  out of  5
rating by John Bringe
"State Farm Rep Taylor Ellison provided me with professional and efficient service when I called on Christmas Eve and helped me painlessly set up insurance for my new vehicle over the phone! Thank you Taylor!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Anselmo Garza

December 20, 2024

5  out of  5
rating by Anselmo Garza
"The best service, the best quality make you feel like a real person straight to the point no nonsense so glad I’m switching over"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Sarah Roe

December 5, 2024

5  out of  5
rating by Sarah Roe
"I really enjoy working with Taylor. She worked with me to find best policy option to fit my needs."
We responded:
"Thank you so much for the great review Sarah. It's wonderful working with you for your personal insurance needs. Reach out to us anytime we can be of assistance!"
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Matthew Delisi

November 1, 2024

5  out of  5
rating by Matthew Delisi
"Taylor was amazing. She helped so much and made everything very easy. Great employee!!!"
We responded:
"Thank you so much for sharing your wonderful experience with Taylor and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
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Lisa Ellison

October 31, 2024

5  out of  5
rating by Lisa Ellison
"I am new to the Bryan Kovach office but when I called in I spoke with Taylor and she was able to answer all my questions, was very knowledgeable, polite, and handled my experience very well. I hate when insurance people harass you into trying to buy certain options you specifically do not want and she didn’t do that. Very welcoming place to do business. Thank you Taylor."
We responded:
"Thank you so much for the kind words, Lisa! It's our pleasure to help make insurance easy for you, we strive to have a professional experience and simplify whatever we can for people. We're very happy you are part of our family! -Bryan Kovach Insurance Agency "
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Will Schnack

October 31, 2024

5  out of  5
rating by Will Schnack
"Taylor was awesome with answer the questions I had about my policy!"
We responded:
"Thanks for the support Will!! It’s always our pleasure to discuss and educate on personal and business insurance. "
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Ryan Lopano

October 31, 2024

5  out of  5
rating by Ryan Lopano
"Taylor gave me the best service! 10/10 recommend!"
We responded:
"Thank you Ryan for sharing your positive experience, and we're delighted to hear that Taylor was able to assist you with your insurance needs. At Bryan Kovach State Farm, we strive to provide excellent customer service and offer competitive rates. We're glad that Taylor was able to offer you a great price with various discounts, while also providing improved coverage. We appreciate your visit to our office and thank you for choosing us for your car insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out. Bryan Kovach State Farm Insurance #StateFarm #LikeAGoodNeighbor #Insurance "
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Alex Zavala

October 29, 2024

5  out of  5
rating by Alex Zavala
"Fantastic experience shopping for auto and home after 10+ years with a different company. Kudos to Taylor for a seamless process and making recommendations. She was fast, attentive and on point! Glad to be back with State Farm."
We responded:
"Thank you so much for sharing your wonderful experience with Taylor and our State Farm team! We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. Bryan Kovach Insurance Agency"
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Luc Helterbrand

October 22, 2024

5  out of  5
rating by Luc Helterbrand
"Got a great rate that matched my previous coverage for half what the others were charging me. My agent Darek was very informative and helpful!"
We responded:
"Luc, thank you for your review! We're thrilled to hear that Darek provided you with a seamless experience while getting insurance. At Bryan Kovach State Farm, our knowledgeable team is dedicated to assisting customers like you with their insurance needs. We're glad that Darek was able to answer your questions and provide valuable information about policies and coverage options. It's great to know that he found you an excellent rate that suits your budget. We appreciate your recommendation and look forward to serving you again in the future. #StateFarm #LikeAGoodNeighbor #Insurance "
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kyler stephan

October 1, 2024

5  out of  5
rating by kyler stephan
"I've been with Bryan Kovachs office for years, and I can't recommend them enough! From the moment I started working with them, I’ve felt valued and understood. They helped me find the perfect policy at a great price, and their personable approach makes all the difference. Bryan knows me and my family well, which gives me confidence that I'm in good hands. If you're looking for reliable service and a friendly experience, look no further!""
We responded:
"Thank you so much Kyler for working with us. It's always a pleasure and we appreciate the opportunity to help you with your auto insurance, renters insurance, and your life insurance! Anytime you need assistance, feel free to call us at 708-424-8654. "
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marguerite prehm

September 19, 2024

5  out of  5
rating by marguerite prehm
"Bryan Kovach and his team at State Farm are incredible at getting things done! They were able to solve my problems in no time!!!"
We responded:
"Thank you so much Marguerite for the opportunity to work with you and for the kind words! We're happy to help with you personal insurance and do our best to keep things simple and fast. Thank you for trusting us with you auto insurance and home insurance needs. "
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Chris Grandchamp

September 6, 2024

5  out of  5
rating by Chris Grandchamp
"Taylor Ellison helped me move my claim along after it was at a stand still. She was very responsive and attentive to my needs. Thank you!"
We responded:
"Thank you so much for the positive review Chris! It's our pleasure to help out with the claims process and try to make insurance easy. We truly appreciate the opportunity to work with you all these years and look forward to our continued relationship. -Bryan Kovach State Farm"
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Eben Alsberg

September 6, 2024

5  out of  5
rating by Eben Alsberg
"Bryan is an extremely helpful agent! He is always responsive follows up."
We responded:
"Thanks Eben! We really appreciate the kind words."
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Deb West

September 3, 2024

5  out of  5
rating by Deb West
"Everyone in this office is helpful, professional and pleasant. They are always able to help me with my questions. I highly recommend this office."
We responded:
"Thanks so much Deb! We really appreciate your kind words and opportunity to work with you on your auto insurance and home insurance. Feel free to call/ text/ or email us anytime we can be of assistance. "
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Thomas Scott

August 30, 2024

5  out of  5
rating by Thomas Scott
"Taylor was amazing, very helpful. Responsive and prompt."
We responded:
"Thank you Thomas for the kind words, we're glad to assist in quick and friendly manner. We appreciate your business and look forward to continuing to work with you for your insurance needs. "
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Nicholas F

August 30, 2024

5  out of  5
rating by Nicholas F
"Purchased whole life for my daughters. Fast, reliable, within budget (mostly), and friendly. Was always able to speak directly with Bryan, who was always able to answer my questions."
We responded:
"Thank you so much Nick! It was our pleasure to help you with your life insurance needs and to make things simple. Anytime you need assistance with your life insurance, home insurance or auto insurance, feel free to call, text, or email. "
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Lauren W

August 30, 2024

5  out of  5
rating by Lauren W
"I've spoken to Taylor a few times now, regarding my policy and changes. Every time I've spoken with her, she is such a delightful person. She takes her time (patience is a must-have) and answers any and all questions with knowledge and care. Insurance is NOT a fun task for me but speaking with such an upbeat and kind person, as Taylor is, makes the process so much easier. Taylor did everything I asked and then she went above and beyond to look into things that she felt needed to be looked into. Hearing Taylor say that she will keep an eye on my policy and will contact me if something comes up, is the nicest and a very comforting feeling. Thank You Taylor!!"
We responded:
"Thank you for sharing your positive experience, and we're delighted to hear that Taylor was able to assist you with your home and auto insurance needs. At Bryan Kovach State Farm, we strive to provide excellent customer service and offer competitive rates. We're glad that Taylor was able to offer you a great price with various discounts, while also providing improved coverage. We appreciate your visit to our office and thank you for choosing us for your car insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out. Bryan Kovach State Farm Insurance #StateFarm #LikeAGoodNeighbor #Insurance "
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Athena Gallian

August 27, 2024

5  out of  5
rating by Athena Gallian
"I switched to this State Farm office after my agent retried. I am very happy with that decision. Bryan and Taylor have been great and always help me when needed."
We responded:
"Thank you Athena so much for your trust and for the opportunity to help you with your insurance needs! Anytime you have questions about your auto insurance, home insurance, or life insurance needs, please feel free to reach out to us! "
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Joe Eppolito

August 12, 2024

5  out of  5
rating by Joe Eppolito
"The Kovach agency has insured my property for a few years now without any issues. Now, in the recent few days, a particular agent within the business went out of her way to make my insurance experience even more outstanding. Thank you to Taylor at that location for providing me with excellent customer service and even better savings."
We responded:
"Thank you Joe for the compliments! We're really happy that Taylor was able to help out by providing you with excellent service and additional savings on your auto insurance. Please feel free to give us a call, text, or email any time we can assist! -Bryan Kovach and Team"
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David Teran

August 11, 2024

5  out of  5
rating by David Teran
"I have always had positive interactions with this agent and his staff for 15+ years, but I recently had an exceptional experience with Taylor. She was absolutely wonderful in helping me with multiple changes and requests I needed for my family and father-in-law. Her customer service is outstanding. I will continue to recommend family and friends to this office. Thank you again for all your help."
We responded:
"Thank you David for the kind words and the opportunity to work with you all these years! It's our pleasure to help out with your insurance needs and it's fantastic that Taylor was able to assist and provide an exceptional experience. Call, text, or email us anytime we can be of assistance. -Bryan Kovach and Team"